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FIRST DEPOSIT BONUS

Newly registered clients may receive a bonus of up to 10% on their first successful deposit, subject to Admin approval.

HOW IT WORKS

  1. Complete your first deposit.
  2. Your bonus request will automatically be submitted for Admin review.
  3. You will be notified when your request is approved or rejected.

TERMS AND CONDITIONS

  • The offer applies only to a client’s first successful and verified deposit.
  • The bonus is not automatic or guaranteed. Admin determines the approved amount, which cannot exceed 10% of the eligible deposit.
  • Failed, cancelled, refunded, reversed, disputed, or fraudulent payments are not eligible.
  • Approved bonus credit can only purchase services and cannot be withdrawn, transferred, exchanged for cash, or refunded.
  • Only one bonus request is allowed per client. Duplicate or related accounts are not eligible.
  • If rejected, the client will receive the reason. A later deposit will not qualify as a new first deposit.

By participating, the client agrees to these bonus terms and the platform’s Terms and Conditions.

INVITE & EARN

Invite friends and earn 5% whenever they successfully add funds through your referral link.

HOW IT WORKS

  1. Share your unique referral link.
  2. Your friend registers through the link.
  3. You receive 5% after their successful deposit.

TERMS AND CONDITIONS

  • Rewards apply only to successful and verified deposits.
  • Failed, refunded, reversed, disputed, or fraudulent payments are not eligible.
  • Earnings can only be used to purchase services and cannot be withdrawn or transferred.
  • Self-referrals, duplicate accounts, and misuse are prohibited.
  • Reversed or refunded deposits may result in reward deductions.
  • HAK Consultancy Services may review or cancel rewards linked to misuse.

By participating, you agree to these referral terms and the platform’s Terms and Conditions.
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Legal

Refund Policy

This policy explains when an order or payment may qualify for a wallet credit or external refund

Last updated: 12 August 2026

General approach

Approved order refunds are normally returned to your HAK SMM wallet so they can be used for another service. A wallet credit is not automatically a cash withdrawal entitlement.

Eligible refunds

A full wallet refund may be issued when HAK SMM cancels an order before delivery, the selected service is unavailable, or no part of the order can be completed. Duplicate deposits or verified payment errors will be reviewed individually.

Partial delivery

If an order is only partly completed and cannot continue, the undelivered portion may be returned proportionally to the wallet. The delivered portion remains chargeable.

Non-refundable situations

Refunds may be declined after an order has started or been delivered, or when failure results from an incorrect link, private or restricted account, deleted content, changed username, duplicate or overlapping order, breach of service instructions, platform action, or activity from another provider.

Refill services

Where a service includes a refill guarantee, the refill process is the first remedy for eligible drops. A drop does not automatically qualify for a refund when a refill remains available.

Cash refunds

Cash refunds are considered only for verified duplicate or erroneous payments, or where required by applicable law. Approved cash refunds are sent through the original payment method where possible. Payment gateway charges, bank fees, blockchain fees, and exchange-rate differences may be non-refundable.

How to request a review

Open a support ticket within 7 days of the issue and include the order or transaction number, affected link, and a clear explanation. Do not submit a payment dispute before allowing our support team a reasonable opportunity to investigate.

Processing

Wallet adjustments are made after review. External refunds may require additional processing time from banks, payment gateways, or blockchain networks.

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